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IT services and infrastructure

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Reliable IT that keeps your business running, from day-to-day support to modernising your infrastructure.

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Managed operations

IT support and managed services

From day-to-day troubleshooting and end-user support to infrastructure administration and proactive optimisation.

Remote and onsite support

Remote diagnostics, hands-on onsite help and technician response.

End-user support

Issue resolution, workstation setup and helpdesk assistance.

Troubleshooting

Root-cause analysis, fault remediation and hardware diagnostics.

Preventive maintenance

Scheduled checkups, driver updates and maintenance cycles.

Technology administration

Account management, permissions, licences and governance.

Monitoring and optimisation

Health checks and performance tuning.

Enterprise infrastructure

Server, network and cloud setup

Server deployments, network design, perimeter security and scalable cloud architecture.

Server deployment

Hardware racking, virtualisation and high-availability clusters.

Network design

SD-WAN, VLAN segmentation, switching and core routing.

Firewall integration

Next-generation firewalls, inspection and intrusion prevention.

Secure Wi-Fi

Encrypted wireless and isolated guest networks.

Cloud configuration

AWS and Azure tenant setup and containerised environments.

Access management

Role-based access, SSO and multi-factor authentication.

Infrastructure optimisation

Capacity balancing and bottleneck removal.

Resilience and data protection

Backup, recovery and continuity

Data protection, recovery drills and continuity plans that keep operations running.

Backup planning

Backup policies, data classification and retention schedules.

Recovery procedures

Failover workflows and step-by-step restoration playbooks.

Restoration testing

Test restores that prove your data can be recovered.

Business continuity planning

Risk mitigation and crisis management frameworks.

Critical-system identification

Dependency mapping across databases and core workflows.

Recovery readiness

RTO and RPO tracking and recovery drills.

Web and communications

Domain, hosting, website and email

Domains, hosting, secure email and website maintenance.

Domain configuration

Registrar management, DNS, registrar lock and renewal protection.

DNS management

DNS records, subdomains, SPF, DKIM and DMARC.

Website hosting

Cloud hosting, SSL certificates, CDN and caching.

Business email setup

Microsoft 365 and Google Workspace setup and migrations.

Email security

Anti-phishing, malware protection and spam quarantine.

Website maintenance

Security patches, clean-up and version upgrades.

Hosting migration

Server transfers with database and email sync.

Troubleshooting

Fixes for outages, email bounces and SSL errors.

Workflow modernisation

Integration and modernisation

Connect legacy software to modern cloud systems and automate complex processes.

Business-process assessment

Operational reviews that find bottlenecks.

Application integration

REST API integration and ERP and CRM synchronisation.

Workflow digitisation

Replace spreadsheets and paperwork with automated platforms.

Cloud adoption

Move on-premises systems to modern cloud infrastructure.

Automation

Process automation, webhooks and scheduled tasks.

Technology modernisation

Refactor outdated stacks into secure, scalable ones.

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Empty control room with desks and instrument panels
Analysts at rows of monitors in a monitoring centre
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